Personalised Mugs

Can products be wrapped?

Yeah! The first impression is vital to success. Before finalizing your purchase, you can select the gift option (+€2) and we will wrap your order with love to help you surprise.

Can I add a dedication card?

Clear! When you select the gift option at checkout, you will have a text field to add a dedication message . We will handwrite it and include it inside the gift to make it as personalized as possible.

Can a gift ticket be included?

Of course! In the notes section of the order you can indicate that we include a gift voucher in the order and we will do so. Our exchanges and returns are very simple so that the person to whom your gift is addressed can do it easily.

All orders are prepared by our team from Monday to Friday, with a preparation time of 24-72 hours (not including Spanish holidays).

*Applicable in the Peninsula and Portugal

SHIPPING

STANDARD

• 5,90 €
• Free on orders over €80
• 1-4 business days

EXPRESS

• 9,90 €
• Delivery before 2pm the next day

DELIVERY TODAY BARCELONA

• 12,90 €
• Orders from Mon-Fri 9am to 4pm - delivery in 2-4 hours.
• Available for certain postcodes in Barcelona.

See shipping options to other destinations

EXCHANGES AND RETURNS

FREE HOME RETURN

You can request a return to your home address by sending an email to info@otomi.es. The return period is 30 days from receipt of the order.

Personalized items cannot be returned or exchanged.

See exchange and return policy for other destinations

If you have any questions, we are at your disposal.